The Center of Excellence Sales Podcast

Anticipation, Discipline, and Presence

Oliver, Brad, and special guest Kory Martin, General Manager of Young Chrysler Jeep Dodge Ram of Layton, Young Volkswagen of Layton, and Audi of Layton, break down three key qualities that every top sales person needs.

Brush Up On Your Reading

Jeramie Pulsipher, Young Powersports Service Operations Manager, Oliver, and Brad discuss growth through reading, giving personal insights about their own development through reading, and providing a foundational reading list for anyone interested in expanding their own horizons.

Selling Yourself

Brad, Oliver, and special guest Jeramie Pulsipher, Powersports Service Operations Manager, lay out a framework and guidelines for selling more than just a product, good, or service.

Dealing With Heat

Oliver, Brad, and special guest Jeramie Pulsipher, Powersports Service Operations Manager, discuss strategies to deal with heated customers and escalated situations, explaining why a heated customer has a better chance of becoming a fiercely loyal customer than many others.

Trust & Loyalty

Special guest Rachel Hirsbrunner, Sales Trainer with the Center of Excellence, talks with Oliver and Brad about the impact that trusting your manager and earning their trust has upon the sales process, bringing to light some healthy measures to build a foundation of mutual trust and loyalty.

Be the Rockstar

Brad, Oliver, and special guest Rachel Hirsbrunner, Sales Trainer with the Center of Excellence, discuss the critical nature of providing rockstar service to generate a fiercely loyal following.

You Are the Expert

Oliver, Brad, and special guest Rachel Hirsbrunner, Sales Trainer with the Center of Excellence, discuss what it takes to be an expert, and why it's crucial to see yourself in that light.

Mindset Matters

Special guest Scott Cooley, Finance Specialist with the Young Automotive Group, talks with Brad and Oliver about developing a strong, productive, focused, and effective mindset.

Tell a Good Story

Brad, Oliver, and special guest Scott Cooley, Finance Specialist with the Young Automotive Group, discuss how to improve sales through storytelling.

Stop Doing That

Oliver, Brad, and special guest Scott Cooley, Finance Specialist with the Young Automotive Group, lay out three things to stop doing immediately in sales.