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The Center of Excellence Sales Podcast takes a casual, conversational approach to sales fundamentals and best practices to take any salesperson to the next level. Through its training programs, custom engagements, and online resources, the Center of Excellence provides training to more than 992 Young Automotive Group employees within Utah and Idaho. The COE provides training programs on Management, Leadership, Sales, and Customer Service.
The Center of Excellence Sales Podcast takes a casual, conversational approach to sales fundamentals and best practices to take any salesperson to the next level. Through its training programs, custom engagements, and online resources, the Center of Excellence provides training to more than 992 Young Automotive Group employees within Utah and Idaho. The COE provides training programs on Management, Leadership, Sales, and Customer Service.
Episodes

Monday Sep 15, 2025
Managing People vs. Developing People: What’s the Difference?
Monday Sep 15, 2025
Monday Sep 15, 2025
In this episode, In this episode of the Center of Excellence Sales Podcast, Oliver, Brad, and special guest Rachel Hirsbrunner, COE Manager, explore the critical difference between managing people and developing people. They also unpack how a development mindset changes culture, drives retention, and helps people reach their full potential — whether or not they have a formal title. From overcoming imposter syndrome to handling feedback, the team reminds us that development is everyone’s responsibility.

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