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The Center of Excellence Sales Podcast takes a casual, conversational approach to sales fundamentals and best practices to take any salesperson to the next level. Through its training programs, custom engagements, and online resources, the Center of Excellence provides training to more than 992 Young Automotive Group employees within Utah and Idaho. The COE provides training programs on Management, Leadership, Sales, and Customer Service.
Episodes
Thursday May 05, 2022
The Goldfish Mentality
Thursday May 05, 2022
Thursday May 05, 2022
Oliver, Brad, and Tim speak with guest Amy Phippen, General Sales Manager of Audi Layton and Young Volkswagen of Layton about the value and concept of having a goldfish mentality in sales.
Wednesday Mar 23, 2022
Spheres of Influence
Wednesday Mar 23, 2022
Wednesday Mar 23, 2022
Special guest Travis Holt, general manager of Young Ford of Ogden shares insights with Oliver and Brad about the many choices and factors at play that can have a resounding influence on one's own outcomes and successes.
Wednesday Mar 23, 2022
The BUYING Process
Wednesday Mar 23, 2022
Wednesday Mar 23, 2022
Brad, Oliver, and special guest Travis Holt, general manager of Young Ford of Ogden, discuss the process the customer experiences during a purchase, and how to dial into that process to bolster the sale and provide an exceptional experience.
Wednesday Mar 23, 2022
The Rapport Tightrope
Wednesday Mar 23, 2022
Wednesday Mar 23, 2022
Oliver, Brad, and special guest Travis Holt, general manager of Young Ford of Ogden, discuss eliminating interrogation and self-aggrandizement in rapport building, and provide insights and best practices to finding proper balance.
Friday Feb 18, 2022
Think About Your Thinking Patterns
Friday Feb 18, 2022
Friday Feb 18, 2022
Rick Bailey, Director of Fleet Sales with the Young Automotive Group talks with Oliver Young and Brad Taylor about the power of thinking patterns and ways to combat the negative.
Friday Feb 18, 2022
Training Is Something We Do
Friday Feb 18, 2022
Friday Feb 18, 2022
Brad Taylor, Oliver Young, and Rick Bailey, Director of Fleet Sales with the Young Automotive Group, discuss the law of entropy and best practices to maintain and take ownership of consistent personal and professional training.
Friday Feb 18, 2022
The Importance of Urgency in Sales
Friday Feb 18, 2022
Friday Feb 18, 2022
Oliver discusses the importance of urgency in sales with new co-host and Center of Excellence Corporate Trainer, Brad Taylor, and Rick Bailey, Director of Fleet Sales with the Young Automotive Group.
Thursday Nov 11, 2021
Dealing With Pressure
Thursday Nov 11, 2021
Thursday Nov 11, 2021
Spencer Young Jr., President of the Young Automotive Group, shares his insights on dealing with pressure.
Thursday Nov 11, 2021
What How Who & Why
Thursday Nov 11, 2021
Thursday Nov 11, 2021
Oliver, JD, and special guest, Spencer Young Jr., President of the Young Automotive Group, discuss the What, How, Who, and Why of product knowledge.
Wednesday Oct 27, 2021
SMART Goal Setting
Wednesday Oct 27, 2021
Wednesday Oct 27, 2021
Oliver and JD lay out a framework for effectively setting goals in all facets of life.