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The Center of Excellence Sales Podcast takes a casual, conversational approach to sales fundamentals and best practices to take any salesperson to the next level. Through its training programs, custom engagements, and online resources, the Center of Excellence provides training to more than 992 Young Automotive Group employees within Utah and Idaho. The COE provides training programs on Management, Leadership, Sales, and Customer Service.
Episodes
Tuesday Oct 31, 2023
Find Feedback
Tuesday Oct 31, 2023
Tuesday Oct 31, 2023
Brad, Oliver, and special guest Rick Lovell, General Manager at Young Buick GMC of Layton, discuss the importance of finding feedback, and practical ways to find quality, actionable feedback.
Tuesday Oct 17, 2023
Getting to YES
Tuesday Oct 17, 2023
Tuesday Oct 17, 2023
Oliver, Brad, and Rick Lovell, General Manager at Young Buick GMC in Layton, Utah, discuss how to walk through the NOs and get to a YES.
Tuesday Oct 03, 2023
Be Easy to Buy From
Tuesday Oct 03, 2023
Tuesday Oct 03, 2023
Nick Faulkner, Young Powersports Corporate Trainer, Oliver, and Brad discuss three ways to make it easy for your customers to buy from you.
Tuesday Sep 19, 2023
Commitment is a One-Time Decision
Tuesday Sep 19, 2023
Tuesday Sep 19, 2023
Brad, Oliver, and special guest Nick Faulkner, Young Powersports Corporate Trainer, discuss how and why commitments can change your mindset, and the steps required to make a commitment.
Wednesday Sep 06, 2023
Shuhari
Wednesday Sep 06, 2023
Wednesday Sep 06, 2023
Oliver, Brad, and special guest Nick Faulkner, Young Powersports Corporate Trainer, discuss the Shuhari mastery concept as it relates to sales.
Monday Aug 21, 2023
The Silver Bullet
Monday Aug 21, 2023
Monday Aug 21, 2023
Oliver, Brad, and special guest Jared Price, Sales Director with the Young Automotive Group, discuss the difference focus will make in sales, and provide guidance for why, how, and what to focus on to be successful.
Tuesday Aug 08, 2023
Process Perfection
Tuesday Aug 08, 2023
Tuesday Aug 08, 2023
Brad, Oliver, and special guest Jared Price, Sales Director with the Young Automotive Group, discuss the importance of defined processes and concrete steps to perfect them.
Tuesday Jul 25, 2023
Do Something, Make a Friend
Tuesday Jul 25, 2023
Tuesday Jul 25, 2023
Oliver, Brad, and special guest Jared Price, Sales Director with the Young Automotive Group, discuss two key principles for new and tenured sales people alike: Do Something, and Make a Friend.
Monday Jul 10, 2023
Referrals the Right Way
Monday Jul 10, 2023
Monday Jul 10, 2023
Jake Talbot, General Manager of Young Toyota, discusses referrals with Oliver and Brad, focusing on the right way to source quality referrals, and the right way to engage with them.
Monday Jun 26, 2023
It’s Your Ship
Monday Jun 26, 2023
Monday Jun 26, 2023
Brad, Oliver, and special guest Jake Talbot, General Manager of Young Toyota, discuss practical steps to developing ownership and leadership - two crucial qualities in generating opportunities and results.