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The Center of Excellence Sales Podcast takes a casual, conversational approach to sales fundamentals and best practices to take any salesperson to the next level. Through its training programs, custom engagements, and online resources, the Center of Excellence provides training to more than 992 Young Automotive Group employees within Utah and Idaho. The COE provides training programs on Management, Leadership, Sales, and Customer Service.
Episodes
Tuesday May 20, 2025
Tuesday May 20, 2025
In this episode of The Center of Excellence Sales Podcast, Tim, Brad, and Oliver dive into what it really means to be a sales professional. Are you leading the conversation, or just taking orders? From asking better questions to showing more options, they unpack how true pros guide the process — even if the customer knows more about the product.
Tuesday May 28, 2024
Tuesday May 28, 2024
Brad, Oliver, and special guest Rick Gerber, Service Director for the Young Automotive Group, discuss takeaways and actionable steps from the book Unreasonable Hospitality by Will Guidara.
Tuesday May 07, 2024
Tuesday May 07, 2024
Brad, Oliver, and special guest Rick Gerber, Service Director for the Young Automotive Group, discuss Deion Sanders's Three Ws of Success and how to integrate them into the sales environment.
Monday Apr 22, 2024
Monday Apr 22, 2024
Oliver, Brad, and special guest Rick Gerber, Service Director for the Young Automotive Group, discuss the reasons we tend to not be present when we should, and how to maintain presence in activities, with your customers, and during follow up.
Monday Apr 08, 2024
Monday Apr 08, 2024
Oliver, Brad, and special guest Jacob Sobers, General Manager of Young Chrysler Dodge Jeep Ram in Layton, discuss how to adapt to your customers and environment to build trust and nurture long-term relationships with your customers.
Monday Mar 25, 2024
Monday Mar 25, 2024
Brad, Oliver, and special guest Jacob Sobers, General Manager of Young Chrysler Dodge Jeep Ram in Layton, discuss how to understand the physical and psychological needs of your customers.
Monday Mar 11, 2024
Monday Mar 11, 2024
Oliver, Brad, and special guest Jacob Sobers, General Manager of Young Chrysler Jeep Dodge Ram of Layton, discuss rational and tactics to open up the customer.
Thursday Jan 04, 2024
Thursday Jan 04, 2024
Oliver, Brad, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan discuss a framework for leadership to be used from any position in the pack to generate long term success.
Tuesday Dec 19, 2023
Tuesday Dec 19, 2023
Brad, Oliver, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan dig into Danny's 28 years of success in sales to compile some winning tips for sales professionals at any level.
Monday Nov 27, 2023
Monday Nov 27, 2023
Oliver, Brad, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan discuss the remarkable boost in sales generated by the simple act of confirming appointments, and how to most effectively get a confirmation that will lead to a shown appointment.