The Center of Excellence Sales Podcast

From Dandelions to Discipline - Leveling Up

This episode of the Center of Excellence Sales Podcast explores what it really means to be “good” — and how to level up to “great.” The team breaks down the three essential steps to ongoing growth: know your standards, identify your gaps, and choose the right people to learn from.

Who is the Professional?

In this episode of The Center of Excellence Sales Podcast, Tim, Brad, and Oliver dive into what it really means to be a sales professional. Are you leading the conversation, or just taking orders? From asking better questions to showing more options, they unpack how true pros guide the process — even if the customer knows more about the product.

Unreasonable Hospitality

Brad, Oliver, and special guest Rick Gerber, Service Director for the Young Automotive Group, discuss takeaways and actionable steps from the book Unreasonable Hospitality by Will Guidara.

 

The 3 Ws of Success

Brad, Oliver, and special guest Rick Gerber, Service Director for the Young Automotive Group, discuss Deion Sanders's Three Ws of Success and how to integrate them into the sales environment.

Be Present

Oliver, Brad, and special guest Rick Gerber, Service Director for the Young Automotive Group, discuss the reasons we tend to not be present when we should, and how to maintain presence in activities, with your customers, and during follow up.

Be a chameleon

Oliver, Brad, and special guest Jacob Sobers, General Manager of Young Chrysler Dodge Jeep Ram in Layton, discuss how to adapt to your customers and environment to build trust and nurture long-term relationships with your customers.

What do your customers need?

Brad, Oliver, and special guest Jacob Sobers, General Manager of Young Chrysler Dodge Jeep Ram in Layton, discuss how to understand the physical and psychological needs of your customers.

Opeining Up The Customer

Oliver, Brad, and special guest Jacob Sobers, General Manager of Young Chrysler Jeep Dodge Ram of Layton, discuss rational and tactics to open up the customer.

Leadership

Oliver, Brad, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan discuss a framework for leadership to be used from any position in the pack to generate long term success.

How Does Danny Do It?

Brad, Oliver, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan dig into Danny's 28 years of success in sales to compile some winning tips for sales professionals at any level.